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by Shifu
Fri 21 Apr 2017 14:05
Forum: Tech Support
Topic: Mysterious black-screen crash in Eugen-games
Replies: 1
Views: 59

Re: Mysterious black-screen crash in Eugen-games

Have you tried changing to W.fullscreen o windowed mode instead of Fullscreen?
Have you tried changing the graphic api to OpenGL or DirectX9?
You might be able to see a more specific reason on what happened the in the event viewer.

Consider mailing to eugsupport@eugen.fr
by Shifu
Thu 20 Apr 2017 22:35
Forum: General Discussions
Topic: YouTube Content ID Claims
Replies: 3
Views: 158

Re: YouTube Content ID Claims

The wargame policy does not apply (right now) because it is released and maintained by Focus Home Interactive, publisher of the Wargame series.
Steel Division however is published by Paradox Interactive and their stance on monetization is unknown as far as I know.
by Shifu
Mon 17 Apr 2017 21:06
Forum: Tech Support
Topic: lost profile
Replies: 1
Views: 91

Re: lost profile

Steam *should* sync your profile via their cloud unless you unchecked that option.

Profile data is stored in a file called profile.wargameprofile at /Steam/userdata/_your_user_id_/251060/remote (from memory.. might be mistaken).
by Shifu
Mon 17 Apr 2017 21:02
Forum: Tech Support
Topic: CTD Report
Replies: 1
Views: 66

Re: CTD Report

Please mail to eugsupport@eugen.fr
by Shifu
Wed 29 Mar 2017 09:28
Forum: Tech Support
Topic: Heavy stuttering in menu
Replies: 1
Views: 64

Re: Heavy stuttering in menu

Please mail to eugsupport@eugen.fr
by Shifu
Tue 28 Mar 2017 14:27
Forum: Tech Support
Topic: Game freezes at launch.
Replies: 1
Views: 95

Re: Game freezes at launch.

Interesting that it's pointing to wmvdecod.dll..

Anyway, I'd try to set WindowsFormStyle to 0 and GraphicAPI to 2, save the options.ini and run the game. If that doesn't work, please mail to eugsupport@eugen.fr
by Shifu
Tue 28 Mar 2017 14:22
Forum: Tech Support
Topic: FATAL ERROR
Replies: 2
Views: 102

Re: FATAL ERROR

Please mail to eugsupport@eugen.fr

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