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by Shifu
Sun 28 May 2017 00:42
Forum: Tech Support
Topic: game doesn't start anymore steam
Replies: 1
Views: 16

Re: game doesn't start anymore steam

Please mail to eugsupport@eugen.fr
by Shifu
Sat 27 May 2017 18:06
Forum: Act of Aggression
Topic: Crazy lags for days. Are you killing the game?
Replies: 1
Views: 33

Re: Crazy lags for days. Are you killing the game?

Can anyone confirm the issue?
by Shifu
Thu 18 May 2017 12:27
Forum: Tech Support
Topic: Game Freezes on Mission Loading / Audio Not Working (Steam/Windows)
Replies: 1
Views: 55

Re: Game Freezes on Mission Loading / Audio Not Working (Steam/Windows)

Using Windowed (or Fullscreen windowed) mode and graphic_api 2 (alas OpenGl) might help you. Did you update your graphic driver between playing?

Else, please mail to eugsupport@eugen.fr
by Shifu
Wed 3 May 2017 20:15
Forum: General Discussions
Topic: [Test branch] New fix for the loading crash ... to be tested
Replies: 7
Views: 822

Re: [Test branch] New fix for the loading crash ... to be tested

The Beta crashes after the Graphics Autosetting ( source ) Kill the game's process in Windows by pressing "Ctrl+Alt+Shift", then select the "SteelDivision.exe" process and click on "End task". Start the game again, you will see a prompt suggesting to use the last worki...
by Shifu
Thu 27 Apr 2017 21:59
Forum: Tech Support
Topic: fatal error while first korean campain
Replies: 1
Views: 53

Re: fatal error while first korean campain

Have you tried verifying the cache? Have you tried re-installing the game?

Please mail to eugsupport@eugen.fr
by Shifu
Thu 27 Apr 2017 21:58
Forum: Tech Support
Topic: Wargame: European Escalation bad activation key?
Replies: 7
Views: 1091

Re: Wargame: European Escalation bad activation key?

I've internally passed this to an Eugen systems member.

Can you tell me from which domain your email came (@gmail.com .. @hotmail.com or whatever) because some providers seem to mark Eugen's emails as spam and drop them.
by Shifu
Wed 26 Apr 2017 13:54
Forum: Wargame : European Escalation
Topic: Mac App Store version, Can't create login
Replies: 1
Views: 146

Re: Mac App Store version, Can't create login

Did the game work before or did you just install it? This should not happen. Usually, you should see a screen asking for your login name and password (also offering the creation of an account if you have none) - if you there enter wrong data, the screen you see is supposed to appear. Please disconne...
by Shifu
Wed 26 Apr 2017 13:52
Forum: Wargame : Red Dragon
Topic: Recommendations?
Replies: 12
Views: 697

Re: Recommendations?

I've moved the topic to the right place.
by Shifu
Wed 26 Apr 2017 13:50
Forum: Tech Support
Topic: [Linux] Game Crash Issue
Replies: 2
Views: 69

Re: [Linux] Game Crash Issue

Please mail to eugsupport@eugen.fr

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