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by FocusTechSupport
Mon 24 Oct 2016 17:09
Forum: Tech Support
Topic: AOA graphics fail after update to Nvidia driver 375.57
Replies: 12
Views: 2185

Re: AOA graphics fail after update to Nvidia driver 375.57

NVIDIA has removed the 375.57 driver and published a new driver (375.63): http://www.nvidia.com/Download/index.aspx?lang=en-us NOTE: Please perform a custom installation. Uncheck 'NVIDIA GeForce Experience', '3D Vision Controller Driver' and '3D Vision Driver' under 'Custom installation options'. Ch...
by FocusTechSupport
Mon 27 Oct 2014 18:12
Forum: Tech Support
Topic: Crash to Desktop
Replies: 6
Views: 563

Re: Crash to Desktop

Your laptop computer has two graphics cards: INTEL HD and NVIDIA QUADRO. Please select the NVIDIA QUADRO graphics card to play Wargame Red Dragon: 1. Right click on the background of the Windows Desktop and click NVIDIA Control Panel. 2. Click Manage 3D settings under 3D Settings in 'Select a Task.....
by FocusTechSupport
Tue 17 Jun 2014 12:38
Forum: Tech Support
Topic: Game will not start.
Replies: 5
Views: 599

Re: Game will not start.

Every time I open up Steam, it gives me the activation code (which I copy to clipboard) but fails to actually open up the game. What's the problem? Please post your configuration: 1. Press the keys WINDOWS (bottom left) and R. 2. Type DXDIAG and click the button OK from the Run window. System tab: ...
by FocusTechSupport
Fri 13 Jun 2014 09:42
Forum: Tech Support
Topic: [Solved][Mac] Game won't start
Replies: 19
Views: 1445

Re: [Mac] Game won't start

Please check that Wargame Red Dragon is not blocked by Gatekeeper http://support.apple.com/kb/HT5290?viewlocale=en_US
by FocusTechSupport
Fri 13 Jun 2014 09:40
Forum: Tech Support
Topic: [Solved] [Mac] ver not loading
Replies: 2
Views: 399

Re: MAC ver not loading

Please check that Steam and Wargame Red Dragon are not blocked by Gatekeeper http://support.apple.com/kb/HT5290?viewlocale=en_US

Otherwise, what graphics card do you have?

1. Open Macintosh HD
2. Select Applications -> Utilities.
3. Double left-click on the System Information utility.
by FocusTechSupport
Fri 13 Jun 2014 09:37
Forum: Tech Support
Topic: [Mac] Version doesn't work!
Replies: 2
Views: 298

Re: Mac Version doesn't work!

Just bought this and the damn thing won't run. I get this message: https://www.evernote.com/shard/s1/sh/d7589c7b-db1a-4760-b18a-a8b6de38e5f3/51c25fce085f02ac9a1719ea7a36460b/deep/0/Blank-Skitch-Document.png I'm running current version of Mavericks and I have plenty of ram and a great CPU. What give...
by FocusTechSupport
Thu 12 Jun 2014 12:21
Forum: Tech Support
Topic: Framerate Issues
Replies: 7
Views: 596

Re: Framerate Issues

There is another GPU in your laptop computer: the Intel HD 3000 graphics controller integrated in the Intel Core i5-2410M CPU. Maybe the game is now running on the Intel HD instead the NVIDIA GeForce. Laptop on battery => switch automatically on the Intel HD. Laptop on AC power => *should* switch au...
by FocusTechSupport
Thu 5 Jun 2014 10:29
Forum: Tech Support
Topic: Game freezes on win 8.1 machine
Replies: 7
Views: 446

Re: Game freezes on win 8.1 machine

Your laptop computer has two graphics controllers: INTEL HD and NVIDIA GEFORCE. Please select the NVIDIA GEFORCE graphics controller to play Wargame Red Dragon: 1. Right click on the background of the Windows Desktop and click NVIDIA Control Panel. 2. Click Manage 3D settings under 3D Settings in 'S...
by FocusTechSupport
Tue 27 May 2014 17:12
Forum: Tech Support
Topic: invalid cd key
Replies: 9
Views: 563

Re: invalid cd key

Please send your CD key to the technical support for investigation: support[at]focus-home.com

We apologize for the inconvenience.
by FocusTechSupport
Mon 26 May 2014 09:39
Forum: Tech Support
Topic: Polish
Replies: 4
Views: 459

Re: Polish

To choose the game language:

1. Run Steam and click LIBRARY.
2. Right click Wargame: Red Dragon and click Properties.
3. Click the tab 'LANGUAGE'.

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