Cannot create an account (connection issue?)

imxoana
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Joined: Tue 28 Mar 2017 07:19
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Cannot create an account (connection issue?)

Postby imxoana » Tue 28 Mar 2017 07:40

Hi there,

I have tried everything I can possibly think of to resolve this issue. I go to create an account from the main game screen and it loads and then both the confirm and cancel buttons go from being greyed out to green again with no success. When I try just logging in it says it cannot connect to the server.

I have tried the following:
- resting the modem
- Adding exceptions to both the windows and avast firewalls
- disable both firewalls
- running as administrator

I am lost. I ran a tracrt, here is the resutls:
https://puu.sh/v0Tep/8771adee89.png

Thanks

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Shifu
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Re: Cannot create an account (connection issue?)

Postby Shifu » Tue 28 Mar 2017 14:20

Hello,

does it work now? As far as I've seen there was a problem with the server earlier this morning, but it should be fixed now.
I'm currently running short on time. Hence, it takes some time until I respond. In urgent cases, consider contacting another mod.
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