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by Shifu
Mon 8 Oct 2018 19:08
Forum: Tech Support
Topic: DEsync in multiplayer
Replies: 3
Views: 168

Re: DEsync in multiplayer

Please contact support at http://www.eugensystems.com/contact-our-support/
Unfortunately, debugging desync's without the replays of all parties is hard. Are you playing on Windows?
by Shifu
Mon 1 Oct 2018 19:36
Forum: Wargame : Red Dragon
Topic: EU 1-5 *Tactical* Servers
Replies: 26
Views: 712

Re: EU 1-5 *Tactical* Servers

I have merged a recent discussion from the report thread (concerning the ban on 3rd party server hosted by Poison Rat) into this topic.
by Shifu
Sun 23 Sep 2018 17:04
Forum: Tech Support
Topic: Reset Password function not working
Replies: 1
Views: 270

Re: Reset Password function not working

If the problem persists on Monday, please contact support at http://www.eugensystems.com/contact-our-support/
by Shifu
Sun 23 Sep 2018 17:03
Forum: Tech Support
Topic: Graphics
Replies: 1
Views: 280

Re: Graphics

by Shifu
Sat 8 Sep 2018 15:07
Forum: Tech Support
Topic: Graphic problem
Replies: 2
Views: 107

Re: Graphic problem

by Shifu
Fri 31 Aug 2018 17:51
Forum: Tech Support
Topic: How can i get unbanned from Steam Community?
Replies: 1
Views: 166

Re: How can i get unbanned from Steam Community?

Unfortunately, I suppose only Eugen Systems employees can un-ban you. You can try to open a support ticket or you will have to wait for MadMat's return.
by Shifu
Thu 16 Aug 2018 21:25
Forum: Wargame : Red Dragon
Topic: Watch out for Teamkillers
Replies: 1
Views: 162

Re: Watch out for Teamkillers

You can report teamkilling in this thread: viewtopic.php?f=155&t=44575

Make sure to attach the replay as proof (either zip it and upload it or use some third-party hoster of your choice)
by Shifu
Mon 13 Aug 2018 20:49
Forum: Rules and reports
Topic: Reporting admin
Replies: 2
Views: 836

Re: Reporting admin

Hello, there are two types of servers: The official Eugen Systems server and community hosted server. The official servers are supervised solely by Eugen Systems. You will not get banned or kicked from them, however, if you're reported for teamkilling, cheating or other inappropriate behavior ( in t...
by Shifu
Wed 8 Aug 2018 20:30
Forum: Dedicated Server
Topic: Newbie trying to make a server on VM
Replies: 1
Views: 513

Re: Newbie trying to make a server on VM

First, verify whether your server is reachable for others (e.g. some friend .. or just wait until someone connects). With that information, go and read the answers by MadMantiz here: https://forums.eugensystems.com/viewtopic.php?f=188&t=57650 Edit: if portmapper doesn't work, you can access the ...

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