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by Shifu
Wed 17 Jan 2018 17:36
Forum: Tech Support
Topic: Cannot connect to game servers (PLEASE HELP!!)
Replies: 7
Views: 229

Re: Cannot connect to game servers (PLEASE HELP!!)

You should be able to contact the support via email to eugsupport[at]eugen.fr
by Shifu
Mon 15 Jan 2018 16:50
Forum: Dedicated Server
Topic: Sent email 10hrs ago, how long does it take to get an SD44 server key? Can I run the server & play off same system?
Replies: 5
Views: 49

Re: Sent email 10hrs ago, how long does it take to get an SD44 server key? Can I run the server & play off same system?

Yeah, especially beginners could profit, but unfortunately, if it isn't implemented yet, I doubt they'll implement it at all.. I've just seen that I didn't provide the source - here you go: https://forums.eugensystems.com/viewtopic.php?f=188&t=44683 Admittedly, the topic is quite dated (~4 years...
by Shifu
Mon 15 Jan 2018 16:30
Forum: Tech Support
Topic: reset missions
Replies: 4
Views: 21

Re: reset missions

Cool, enjoy playing then! :)
by Shifu
Sun 14 Jan 2018 15:43
Forum: Dedicated Server
Topic: Sent email 10hrs ago, how long does it take to get an SD44 server key? Can I run the server & play off same system?
Replies: 5
Views: 49

Re: Sent email 10hrs ago, how long does it take to get an SD44 server key? Can I run the server & play off same system?

Yes, support is only available during french office hours (Monday - Friday). They might also take a few days to respond (as your issue is non-critical). Drop a post in this topic when you didn't hear anything for one week. To my knowledge, nothing in the process of acquiring a key has changed. Yes, ...
by Shifu
Sun 14 Jan 2018 15:19
Forum: Tech Support
Topic: reset missions
Replies: 4
Views: 21

Re: reset missions

Go here to to contact the support http://www.eugensystems.com/contact-our-support/ Unofficial advice: If you don't want to wait until support responds and are willing to wipe your profile (note, you will lose all profile progress ), try the following (which is based on the assumption that Act of Agg...
by Shifu
Fri 12 Jan 2018 21:21
Forum: Tech Support
Topic: Login name change?
Replies: 2
Views: 26

Re: Login name change?

I suppose Eugen's support can change it for you. Contact them at http://www.eugensystems.com/contact-our-support/
by Shifu
Sun 7 Jan 2018 15:35
Forum: Wargame : Red Dragon
Topic: [RD] Report chat abuses & teamkilling
Replies: 1724
Views: 135938

Re: [RD] Report chat abuses & teamkilling

mulgash wrote:http://steamcommunity.com/profiles/76561198045512218/home this fool team killing me because i said my fob was not public...
Please attach proof as described in the first post of this topic.
by Shifu
Sun 7 Jan 2018 15:33
Forum: General Discussions
Topic: Eugen account logged in on another steam account
Replies: 1
Views: 41

Re: Eugen account logged in on another steam account

Not sure but I think there's a logout button in the options.. if you don't see anything, contact support at http://www.eugensystems.com/contact-our-support/
by Shifu
Sun 31 Dec 2017 15:44
Forum: Tech Support
Topic: Game crashes 10 secs onto match or deck launch
Replies: 1
Views: 39

Re: Game crashes 10 secs onto match or deck launch

Please contact support here: http://www.eugensystems.com/contact-our-support/ (don't forget to attach the crash dumps)
by Shifu
Thu 28 Dec 2017 14:51
Forum: Tech Support
Topic: Game fails to launch
Replies: 4
Views: 150

Re: Game fails to launch

Try the workaround NoPlanNeeded posted above. If this doesn't work, go to the URL I posted above.

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