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by EugSupport
Fri 16 May 2014 17:38
Forum: Wargame : Red Dragon
Topic: Bug with Windows 8?
Replies: 14
Views: 1336

Re: Bug with Windows 8?

The bug has been corrected with version V319.

Cheers
by EugSupport
Fri 16 May 2014 09:37
Forum: Wargame : Red Dragon
Topic: Bug with Windows 8?
Replies: 14
Views: 1336

Re: HUGE Bug with patch.

Dear all,

Sorry for the trouvble concerning the onscreen keyboard dedicated to multitouch systems.
We will release a fix ASAP.

Cheers
by EugSupport
Fri 25 Apr 2014 18:05
Forum: Wargame : Red Dragon
Topic: New version (v239)
Replies: 34
Views: 9642

Re: New version (v239)

Indian Summer wrote:When will the rank games from first weekend counted?

And the fix for the corrupt installation bug? This become a problem for me. It isnt fun to lose because of this.


The corrupt installation bug is now corrected with 239.
It is related to the Night Map Bug.
by EugSupport
Fri 25 Apr 2014 17:30
Forum: Tech Support
Topic: Fatal Error: Corrupt Installation
Replies: 14
Views: 2935

Re: Fatal Error: Corrupt Installation

New patch v239 should correct those problems.

Cheers
by EugSupport
Wed 23 Apr 2014 17:15
Forum: Tech Support
Topic: [BUG] [PC] Sector overlay disappears after loading save
Replies: 5
Views: 1444

Re: [BUG] [PC] Sector overlay disappears after loading save

We are analysing ...

Thanks for the bug report
by EugSupport
Wed 23 Apr 2014 17:13
Forum: Tech Support
Topic: Drivers not acting right
Replies: 5
Views: 575

Re: Drivers not acting right

Please post or send your DXDiag to eugsupport@eugen.fr

Thanks
by EugSupport
Wed 23 Apr 2014 17:09
Forum: Tech Support
Topic: [DESYNC][PC]: What is the procedure for fixing Desync?
Replies: 9
Views: 1746

Re: [DESYNC][PC]: What is the procedure for fixing Desync?

Dear all,

There is a bug that may fire a desync on naval maps when playing against AI.
We are on it.
We want to provide a fix asap.

Sorry for the trouble.

Cheers
by EugSupport
Wed 23 Apr 2014 17:05
Forum: Tech Support
Topic: Game freezes for one minute then plays on
Replies: 3
Views: 349

Re: Game freezes for one minute then plays on

Your graphical driver is very old :

Driver Date/Size: 2/22/2012.

Please update it to the latest version.
by EugSupport
Wed 23 Apr 2014 17:03
Forum: Tech Support
Topic: [Reopened] [BUG] [PC] Crash every time I load save files
Replies: 16
Views: 1326

Re: [Reopened] [BUG] [PC] Crash every time I load save files

Thanks.
We are on it!
I'll keep you informed.
by EugSupport
Wed 23 Apr 2014 16:58
Forum: Tech Support
Topic: Out of Memory .... thread loop (some numbers)
Replies: 5
Views: 846

Re: Out of Memory .... thread loop (some numbers)

Hello, From the information you provided and our analysis, we suspect that either your hardware or operating system is faulty. I strongly suggest that you check your ram with MemTest86+ (http://www.memtest.org/) for at least 12 hours. If no problem is detected, then, run OCCT (http://www.ocbase.com)...

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