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by Mawww
Wed 13 Mar 2013 16:38
Forum: Tech Support
Topic: Glitchy graphics on Linux
Replies: 6
Views: 830

Re: Glitchy graphics on Linux

Hello,

I am happy to tell you that in the patch we just released (containing a load of balance changes), I squeezed in a workaround for this bug. The game should run fine on HD4000 now.
by Mawww
Tue 12 Mar 2013 11:23
Forum: Tech Support
Topic: Glitchy graphics on Linux
Replies: 6
Views: 830

Re: Glitchy graphics on Linux

Hello,

I just wanted to let you know we are working on that, it's a bug we only have on HD4000 so far, we are trying to see what is causing it.
by Mawww
Fri 8 Mar 2013 13:51
Forum: Tech Support
Topic: linux 3D graphics slow with nvidia GTX680
Replies: 19
Views: 987

Re: linux 3D graphics slow with nvidia GTX680

Hello,

The update just went live, restart steam and it will update Wargame, tell me if this fixes your rendering problems.
by Mawww
Fri 8 Mar 2013 12:56
Forum: Tech Support
Topic: linux 3D graphics slow with nvidia GTX680
Replies: 19
Views: 987

Re: linux 3D graphics slow with nvidia GTX680

Hello,

This seems to be due to your card having 4GB of memory, which triggers a bug in our video memory detection code,
which ends up with Wargame thinking your video card has very low memory quantity. I will prepare a fix for that, hopefully we will ship the update today.

Sorry about that.
by Mawww
Fri 8 Mar 2013 12:50
Forum: Tech Support
Topic: "Invalid Username and Password" - how to create a user?
Replies: 8
Views: 1105

Re: "Invalid Username and Password" - how to create a user?

Hello, There is no create account button because AppStore versions automatically creates an account for you (because Apple forbid applications on appstore to use their own login system). Are you playing on a regular Apple computer ? or some sort of Hackintosh ? Your account is tied to your computer ...
by Mawww
Wed 6 Mar 2013 15:42
Forum: Tech Support
Topic: Multi Player Freeze in Mac/OS From Steam
Replies: 39
Views: 2223

Re: Multi Player Freeze in Mac/OS From Steam

The update should be automatically applied through steam.
by Mawww
Wed 6 Mar 2013 15:01
Forum: Tech Support
Topic: Multi Player Freeze in Mac/OS From Steam
Replies: 39
Views: 2223

Re: Multi Player Freeze in Mac/OS From Steam

We have uploaded a new version, which fixes the flare bug. Please report if you still encounter this bug on version 1690000026.
by Mawww
Wed 6 Mar 2013 12:21
Forum: Tech Support
Topic: "Invalid Username and Password" - how to create a user?
Replies: 8
Views: 1105

Re: "Invalid Username and Password" - how to create a user?

Hello,

We had a bug that showed 'invalid username and/or password' on first launch of AppStore version, however clicking on the connect button after that worked. This is fixed in an incoming AppStore update.

Can you confirm that you have a different bug ?

Thanks.
by Mawww
Wed 6 Mar 2013 11:35
Forum: Tech Support
Topic: Mac App store purchasers
Replies: 4
Views: 446

Re: Mac App store purchasers are screwed

Hello, We plan on releasing a patch for cross platform multiplayer today, fixing the flare problems. On the AppStore side, an update will be released very soon, enabling multiplayer with every other Wargame players. however due to Apple validating each versions, it takes more time than releasing a s...
by Mawww
Tue 5 Mar 2013 18:06
Forum: Tech Support
Topic: it just closes it self when launching a game
Replies: 1
Views: 436

Re: it just closes it self when launching a game

Hello,

Can you try settings the graphic options preset to very low. And if it works, try raising the preset one step at a time.

Tell me which presets makes the game crash.

Thanks.

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