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by Deathmonolith
Mon 14 Sep 2015 17:37
Forum: Tech Support
Topic: Can't get the first connection to Act of Aggression
Replies: 4
Views: 1506

Re: Can't get the first connection to Act of Aggression

Hi everyone, EugSupport here !

n case of CD-key's problems, we please you to send a mail to eugsupport@eugen.fr. Incorporate in them your Logins (not the passwords, of course) and the first 3 blocks of character composing your SteamKey, and we'll see what's wrong in it !

Cheers,

EugSupport
by Deathmonolith
Mon 14 Sep 2015 17:22
Forum: Tech Support
Topic: "The American civil war" chapter does not end
Replies: 5
Views: 455

Re: "The American civil war" chapter does not end

It seems your bug has already been found and fixed. Can you please tell me your current version of the game ? it's located on the bottom right corner of the main menu.
by Deathmonolith
Mon 14 Sep 2015 17:19
Forum: Tech Support
Topic: Crash
Replies: 1
Views: 241

Re: Crash

Hello AceRevo !

We meet again ! You know the drill, don't you ? I'll need a DxDiag in addition to that.
But don't worry, I'll send your crashes ASAP to the dev team. Do you want me to explain to you once again how to make a DxDiag ?

Cheers,

EugSupport
by Deathmonolith
Mon 14 Sep 2015 17:10
Forum: Tech Support
Topic: Cartel scout helicopter causes game to crash on windows 10
Replies: 1
Views: 298

Re: Cartel scout helicopter causes game to crash on windows 10

Hello SuperWang ! In order to find and eradicate the problem, i'll need two datas from you : A.mdmp and a DxDiag Mdmp : Those files are located in the same directory as Act of Agression.exe (%your steam path%\SteamApps\common\ActofAgression) and have the .mdmp extension (exemple actofagression2_2040...
by Deathmonolith
Mon 14 Sep 2015 16:54
Forum: Tech Support
Topic: Act of Aggression Windows 10 Crashing
Replies: 3
Views: 1357

Re: Act of Aggression Windows 10 Crashing

Hello there, EugSupport here !

Thanks for providing us the proper datas to analyse ! I'll send it to the dev team and we'll do our best to fix'n'patch it as soon as we can !

Cheers,

EugSupport
by Deathmonolith
Mon 14 Sep 2015 16:52
Forum: Tech Support
Topic: "The American civil war" chapter does not end
Replies: 5
Views: 455

Re: "The American civil war" chapter does not end

Hello There, EugSupport here !

Well, thatmight have been a bit harsh. we apologize for the inconvenience and will look into it ASAP !

Cheers !

EugSupport
by Deathmonolith
Mon 14 Sep 2015 16:38
Forum: Tech Support
Topic: Game crash
Replies: 5
Views: 1289

Re: Game crash

Hello, TheGenera1 ! In order to investigate your crash, i'll need two datas from you : A.mdmp and a DxDiag Mdmp : Those files are located in the same directory as Act of Agression.exe (%your steam path%\SteamApps\common\ActofAgression) and have the .mdmp extension (exemple actofagression2_2040533_cr...
by Deathmonolith
Mon 14 Sep 2015 16:26
Forum: Tech Support
Topic: Goddamnit you NEED to fix the Crashes ASAP!!
Replies: 3
Views: 524

Re: Goddamnit you NEED to fix the Crashes ASAP!!

Hello everyone, EugSupport is here ! We had issues like this in the past, and if it's the same, it should be fixed since today with the patch v.573. But if it's not the same bug, I'll need a bit more data from you : A dmp and a DxDiag. mdmp : your core dumps so that we can analyze your problem. Thos...
by Deathmonolith
Mon 14 Sep 2015 13:26
Forum: Tech Support
Topic: Problems with the game and Ruse
Replies: 4
Views: 651

Re: Problems with the game and Ruse

Hello OkNoob, I've got news. It seems the problem would be a conflict with your graphic card drivers. Try install the latest version of your drivers. If you already have the latest version, please specify your model of graphic card as well as your current version of the drivers. Then try to downgrad...
by Deathmonolith
Fri 11 Sep 2015 17:42
Forum: Tech Support
Topic: Game freezes in game start-up load
Replies: 7
Views: 1073

Re: Game freezes in game start-up load

Hi again, Thanks for the DxDiag, that's nice of you to give it to us. We'll need a dump from your computer as well, but it's a bit tricky for a Freeze : Here is how to do it : Open the "Windows Task manager", Select the "Processes" tab, Right click on the process you wish to take...

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