Search found 23 matches

Go to advanced search

by Aankara
Fri 16 Nov 2018 11:12
Forum: Tech Support
Topic: Sauvegarde Impossible
Replies: 1
Views: 3874

Re: Sauvegarde Impossible

Bonjour. Désolé d'apprendre que vous avez un problème. Nous allons vous aider mais pour cela vous devez d'abord envoyer un message à notre support https://www.eugensystems.com/contact-our-support/ et expliquez en détails votre problème :) Nous reviendrons ensuite vers vous pour trouver une solution.
by Aankara
Thu 25 Oct 2018 12:47
Forum: Tech Support
Topic: Issue with Steam Red Dragon discussion forum
Replies: 2
Views: 1082

Re: Issue with Steam Red Dragon discussion forum

Hello guys. I don't see any issue on my end. https://steamcommunity.com/app/251060/discussions/ Some people have sent messages less than 5 hours ago and some threads have been created within the last 24 hours. I am still going to look into the issue. If you could provide me some more details or let ...
by Aankara
Wed 17 Oct 2018 10:16
Forum: Dedicated Server
Topic: Server startup issue
Replies: 1
Views: 3532

Re: Server startup issue

Hello.

Sorry to hear you are not able to launch your server properly.

You can contact our support here https://www.eugensystems.com/contact-our-support/ and write down your issue there.
We will then see how we can help you solve your problem.
by Aankara
Thu 11 Oct 2018 15:25
Forum: Wargame : Red Dragon
Topic: New update for the Windows version
Replies: 5
Views: 6097

New update for the Windows version

Hello everyone,

We have just released a patch for Wargame: Red Dragon. Here is the very short patchlog:

  • Fixed: Crash when connecting in multiplayer while playing in Steam Offline mode

Enjoy!
by Aankara
Wed 10 Oct 2018 12:43
Forum: Tech Support
Topic: Wargame:Red Dragon - Can't link account & play the game
Replies: 3
Views: 1532

Re: Wargame:Red Dragon - Can't link account & play the game

Hello Shy.

Sorry to hear about your issue but we are going to help you fix it!

Please message our support here: https://www.eugensystems.com/contact-our-support/

Write down your issue in details there and we will then help you. :)
by Aankara
Fri 28 Sep 2018 10:05
Forum: Tech Support
Topic: Wargame: Red Dragon crashes frequently
Replies: 1
Views: 676

Re: Wargame: Red Dragon crashes frequently

Hi Blitzwaffe, Sorry to hear your game is repeatedly crashing. What you can do is message our support http://www.eugensystems.com/contact-our-support/ and give us more details on how/when the crashes are occurring (do you do anything specific every time or not, is it always on the same game window.....
by Aankara
Wed 26 Sep 2018 17:13
Forum: Tech Support
Topic: WRD wont start
Replies: 1
Views: 705

Re: WRD wont start

Hello Suba! Sorry to hear that the game doesn't start for you. What you can first do is check our FAQ https://www.eugensystems.com/frequently-asked-questions/ If you do not find a solution there then message our support https://www.eugensystems.com/contact-our-support/ and we will then help you solv...
by Aankara
Mon 10 Sep 2018 13:24
Forum: Tech Support
Topic: (LINKED) ACCESS VIOLATION 0x00000000 when using modded Campaigns
Replies: 3
Views: 1221

Re: (LINKED) ACCESS VIOLATION 0x00000000 when using modded Campaigns

Hello to both of you!

Sorry to hear about these issues.
If you haven't done it already please contact our support here https://www.eugensystems.com/contact-our-support/ and give as many details as possible so we can start helping you.
by Aankara
Thu 23 Aug 2018 12:27
Forum: Steel Division 2
Topic: Steel Division 2 @ GAMESCOM
Replies: 4
Views: 1439

Re: Steel Division 2 @ GAMESCOM

Sadly Eugen Systems is only at Gamescom to show the game to journalists. It is way harder to have a spot in the normal visitors area.
But don't worry we will have announcements for you soon ! :D
by Aankara
Thu 9 Aug 2018 16:46
Forum: Wargame : Red Dragon
Topic: Ranked scoring bug or exploit: a win recorded as a draw
Replies: 4
Views: 838

Re: Ranked scoring bug or exploit: a win recorded as a draw

Contacting the support does not mean we believe the problem comes from you.

It is just the best way to pass the issue to the good people and keep track of it.

So please message the support at https://www.eugensystems.com/contact-our-support/ and they will then work on the exploit/bug. :D

Go to advanced search