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by FocusTechSupport
Wed 21 May 2014 12:10
Forum: Tech Support
Topic: [Linux] Wrong game version
Replies: 3
Views: 742

Re: [Linux] Wrong game version

Yes, this is a different game version between the Windows and the Linux version of Wargame Red Dragon.

The update for the Linux version is already planned and it's coming soon. Stay tuned.

We apologize for the inconvenience.
by FocusTechSupport
Mon 12 May 2014 16:49
Forum: Tech Support
Topic: Language
Replies: 8
Views: 569

Re: Language

Russian Steam Retail key install the game in Russian only.
You cannot change the language from the Russian version of the game.
by FocusTechSupport
Wed 7 May 2014 15:57
Forum: Tech Support
Topic: [Solved] critical error: unable to create graphic device
Replies: 3
Views: 3921

Re: critical error: unable to create graphic device

We must check which graphics controller is detected by DirectX: the Intel HD 4600 or the AMD Radeon R9 270:

1. Press the keys WINDOWS (bottom left) and R.
2. Type DXDIAG and click the button OK from the Run window.

Display tab: name of the graphics controller (Name) and the driver date (Date).
by FocusTechSupport
Tue 29 Apr 2014 16:41
Forum: Tech Support
Topic: Corrupted Install Issue
Replies: 1
Views: 271

Re: Corrupted Install Issue

Please reset the graphics settings: 1. Open the Local Disk (C:). 2. Open the folder Users then your Windows username folder. 3. Open the folder Saved Games then the folder EugenSystems. 4. Open the folder Wargame3. 5. Delete the files LastKnowGoodOptions.ini and Option.ini. 6. Run the game and start...
by FocusTechSupport
Tue 29 Apr 2014 10:19
Forum: Tech Support
Topic: Game randomly minimizes
Replies: 44
Views: 2698

Re: Game randomly minimizes

Please reset the graphics settings: 1. Open the Local Disk (C:). 2. Open the folder Users then your Windows username folder. 3. Open the folder Saved Games then the folder EugenSystems. 4. Open the folder Wargame3. 5. Delete the files LastKnowGoodOptions.ini and Option.ini. 6. Run the game and start...
by FocusTechSupport
Fri 25 Apr 2014 10:28
Forum: Tech Support
Topic: Multiplayer Coherence Problems
Replies: 4
Views: 473

Re: Multiplayer Coherence Problems

What is your antivirus/firewall?
by FocusTechSupport
Thu 24 Apr 2014 17:56
Forum: Tech Support
Topic: Runntime error/cannot create graphic device
Replies: 1
Views: 333

Re: Runntime error/cannot create graphic device

Please post your configuration: 1. Press the keys WINDOWS (bottom left) and R. 2. Type DXDIAG and click the button OK from the Run window. System tab: Windows version, processor model (Processor) and the amount of RAM memory (Memory). Display tab: name of the graphics controller (Name) and the drive...
by FocusTechSupport
Thu 24 Apr 2014 17:50
Forum: Tech Support
Topic: Polish
Replies: 4
Views: 708

Re: Polish

Where did you buy the game (name of the shop)?
by FocusTechSupport
Wed 23 Apr 2014 11:32
Forum: Tech Support
Topic: [Solved] MP match won't start-stuck in lobby after countdown
Replies: 16
Views: 1119

Re: MP match won't start - stuck in lobby after countdown

We need the following information:

- Wired or wireless connection.
- Firewall software.
- Antivirus software.
- Internet Security software.
- Network adapter model.
- Router model.
- Internet Box or Modem model.

Thank you.
by FocusTechSupport
Tue 22 Apr 2014 16:13
Forum: Tech Support
Topic: Why is my RD get crashed ?
Replies: 2
Views: 322

Re: Why is my RD get crashed ?

What is your antivirus/firewall?
This is the same antivirus/firewall both on your two laptop computers?

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