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by FocusTechSupport
Thu 17 Apr 2014 11:40
Forum: Tech Support
Topic: [Solved] server hasn't responded in time
Replies: 4
Views: 1369

Re: server hasn't responded in time

Which version of BitDefender do you have exactly?
by FocusTechSupport
Thu 17 Apr 2014 11:38
Forum: Tech Support
Topic: Still Problem to connect to server with one Laptop
Replies: 16
Views: 1073

Re: Still Problem to connect to server with one Laptop

What is your antivirus/firewall?
by FocusTechSupport
Wed 16 Apr 2014 12:57
Forum: Tech Support
Topic: Stuck on Loading Screen
Replies: 22
Views: 1741

Re: Stuck on Loading Screen

A new game update is now available.
by FocusTechSupport
Mon 14 Apr 2014 15:50
Forum: Tech Support
Topic: Map is black
Replies: 12
Views: 1641

Re: Map is black

Please edit the file Option.ini.
Set WindowFormStyle under [video] to 0 : WindowFormStyle = 0
Set MaxVideoMemory under [advanced_video] to 1024 : MaxVideoMemory = 1024
Save then run the game.
by FocusTechSupport
Tue 8 Apr 2014 18:36
Forum: Tech Support
Topic: Access Violation (Windows 7)
Replies: 94
Views: 6407

Re: Access Violation (Windows 7)

First, this is a beta version. Please check that you have the latest drivers for your graphics card: AMD http://support.amd.com/en-us/download/auto-detect-tool NVIDIA http://www.geforce.com/drivers Please edit with the Notepad the file 'option.ini' located in "C:\Users\*your username*\Saved Gam...
by FocusTechSupport
Fri 4 Apr 2014 14:42
Forum: Tech Support
Topic: Access Violation (Windows 7)
Replies: 94
Views: 6407

Re: Access Violation (Windows 7)

Already posted this in the .51 thread, but putting it here to compile info about it: v.51 DxDiag: ------------------ System Information ------------------ Time of this report: 4/4/2014, 22:20:34 Machine name: JTPERSONAL Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Servi...
by FocusTechSupport
Mon 17 Mar 2014 12:07
Forum: Tech Support
Topic: Graphics Crash When Dragging
Replies: 5
Views: 608

Re: Graphics Crash When Dragging

Please edit the file Option.ini and set MaxVideoMemory to 3072 under [advanced_video]:

MaxVideoMemory = 3072

Save and run the game.
by FocusTechSupport
Fri 14 Mar 2014 10:46
Forum: Tech Support
Topic: Game crashes all the time
Replies: 30
Views: 2328

Re: Game crashes all the time

Your drive G: seems to be a virtual drive.
Please can you disable your virtual drive software and check if the game is more stable now?

Otherwise, what is your antivirus/firewall?
by FocusTechSupport
Fri 14 Mar 2014 10:37
Forum: Tech Support
Topic: Microsoft Visual C++ Runtime Error [SOLVED]
Replies: 6
Views: 4627

Re: Microsoft Visual C++ Runtime Error

A. Please update the drivers of your AMD RADEON HD 7800 graphics card: WINDOWS 7/WINDOWS 8/WINDOWS 8.1 64: 1. Click http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64 2. Click 'Download' under DOWNLOAD LINK (Catalyst Software Suite). 3. Save the application 13-12_win7_win8_64_dd_ccc_whq...
by FocusTechSupport
Thu 13 Mar 2014 10:51
Forum: Tech Support
Topic: Access Violation crashes and not responding crashes
Replies: 10
Views: 993

Re: Access Violation crashes and not responding crashes

I need to check if the problem is linked to a device. Of course you need to play with your gaming headset, this device has been designed for that. I don't know why you have these crashes and I cannot check myself because I don't have the Corsair Vengeance 1500 headset. Otherwise, I see that there ar...

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