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by Gal Marcel Bigeard
Sun 12 Feb 2012 10:03
Forum: Tech Support
Topic: Cannot Change Render Distance!
Replies: 13
Views: 1346

Re: Cannot Change Render Distance!

Hi bwprt110,

Have you tried changing options? Maybe the autosetting procedure has insanely lowered your options.

EUGEN TEAM
by Gal Marcel Bigeard
Sun 12 Feb 2012 09:59
Forum: Tech Support
Topic: Overheat issue ?
Replies: 10
Views: 1033

Re: Overheat issue ?

I am sure [Eug]Furios will give us a hint how to deal with this pb.
He is an expert with this dirty things :twisted:

EUGEN TEAM
by Gal Marcel Bigeard
Sun 12 Feb 2012 09:57
Forum: Tech Support
Topic: Error Report Crash to Desktop
Replies: 5
Views: 932

Re: Error Report Crash to Desktop

Thanks for the report. Could you try to set the game to "XP compatibility mode" ? (http://windows.microsoft.com/en-US/windows-vista/Make-older-programs-run-in-this-version-of-Windows explains how to do) Some did this trick and mnaged to play. Thanks in advance, We are investigating. EUGEN ...
by Gal Marcel Bigeard
Sun 12 Feb 2012 09:53
Forum: Tech Support
Topic: Cant get the game to load after downloading from steam
Replies: 13
Views: 1270

Re: Cant get the game to load after downloading from steam

Thanks Sparika!

We are looking into this problem.

EUGEN TEAM
by Gal Marcel Bigeard
Sun 12 Feb 2012 09:48
Forum: Tech Support
Topic: Unreasonably poor performance in DX11.
Replies: 16
Views: 1549

Re: Unreasonably poor performance in DX11.

Hi Lusketrollet, Thanks for your report. Your report suggests that the game has a problem with crossfire (dual gpu). Would you mind trying to desactivate crossfire (ie ensure the game use only one video card) in order to be sure we have a problem with crossfire compatibility ? Thanks in advance, EUG...
by Gal Marcel Bigeard
Sun 12 Feb 2012 09:41
Forum: Tech Support
Topic: multiplayer (beta) loading problems
Replies: 3
Views: 530

Re: multiplayer (beta) loading problems

Antialiasing 16x seems to have pbs with some configurations.

Thanks for your reports.
We will investigate on Monday.

Best,

EUGEN TEAM
by Gal Marcel Bigeard
Sun 12 Feb 2012 09:38
Forum: Tech Support
Topic: [SOLVED] Multi GPU problem
Replies: 22
Views: 3116

Re: Multi GPU problem

Thanks a lot NuclearPenguin.

We are investigating.

EUGEN TEAM
by Gal Marcel Bigeard
Sat 11 Feb 2012 15:55
Forum: Tech Support
Topic: Can't connect to any lobby
Replies: 2
Views: 573

Re: Can't connect to any lobby

Hi inle,

Thanks for describing your pb on the forum.
Could you mail at contact@eugensystems.com your contact details (login...)?
Plaese provide your DXDiag info too.

We will come back to you asap (monday) to help you play our game.

Best,

EUGEN TEAM
by Gal Marcel Bigeard
Sat 11 Feb 2012 08:31
Forum: Tech Support
Topic: Can't launch the game. Runtime error...
Replies: 8
Views: 1804

Re: Can't launch the game. Runtime error...

The Beta Forum was used for the previous closed Beta with an NDA.
This Beta forum is now obsolete.
Use the classic forum for any concern.

EUGEN TEAM
by Gal Marcel Bigeard
Sat 11 Feb 2012 08:19
Forum: Tech Support
Topic: ID and Password incorrect - email submit not working
Replies: 3
Views: 686

Re: ID and Password incorrect - email submit not working

Hi Chexander and ElDoucheMcGrivis,

Please send me as much detailed info at this email address contact@eugensystems.com.
We will find a solution on Monday.

Best,

EUGEN TEAM

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