[Solved][Mac] Game won't start

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Shifu
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Re: [Mac] Game won't start

Postby Shifu » Thu 12 Jun 2014 21:03

Okay, that proves that you have the executable - iirc, illegal instruction signal 4 indicates that the binary's not compiled for your CPU. If so, you'll have to wait for Eugen to release an update fixing that ..

Can you post your specs: In Steam (on the top menu bar): Help -> System information

Warhead
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Re: [Mac] Game won't start

Postby Warhead » Thu 12 Jun 2014 21:29

Processor Information:
Model: MacBook7,1
Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x17
CPU Stepping: 0xa
CPU Type: 0x0
Speed: 2400 Mhz
2 logical processors
2 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Unsupported

Network Information:
Network Speed:

Operating System Version:
MacOS 10.7.5 (64 bit)

Video Card:
Driver: NVIDIA GeForce 320M

Driver Version: 1.2
Driver Date: 0 0
OpenGL Version: 2.1
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 0 Hz
VendorID: 0x10de
DeviceID: 0x8a0
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1280 x 800
Desktop Resolution: 1280 x 800
Primary Display Size: 10.24" x 6.38" (12.05" diag)
26.0cm x 16.2cm (30.6cm diag)
Primary VRAM: 256 MB

Memory:
RAM: 4096 Mb

Miscellaneous:

Media Type: DVD
Total Hard Disk Space Available: 237655 Mb
Largest Free Hard Disk Block: 1620 Mb

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FocusTechSupport
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Re: [Mac] Game won't start

Postby FocusTechSupport » Fri 13 Jun 2014 09:42

Please check that Wargame Red Dragon is not blocked by Gatekeeper http://support.apple.com/kb/HT5290?viewlocale=en_US
TECHNICAL SUPPORT
FOCUS INTERACTIVE TEAM

Warhead
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Re: [Mac] Game won't start

Postby Warhead » Fri 13 Jun 2014 10:38

Ok I checked Gatekeeper and I'm pretty sure it's not that.

[EUG] JasonM
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Re: [Mac] Game won't start

Postby [EUG] JasonM » Fri 13 Jun 2014 11:32

Thanks to your help we have identified a problem preventing the game to start on 10.7 and 10.8 MacosX versions. A patch is in progress and we will try to deploy it today.

Warhead
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Re: [Mac] Game won't start

Postby Warhead » Fri 13 Jun 2014 11:35

Ok so I'd like an ETA on when this thing will work.

And for the record I'm pretty pissed off - selling a product that hasn't been properly tested yet (for the third time - I was messed around for weeks with both EE and ALB, and you guys really should have learnt your lesson) is not ok.

(Ok, so I just saw the previous message. I appreciate the fast work you're doing, but still want to point out that you should really, really get this stuff sorted in advance. Or pay me for being your bloody Guinea pig :) )

[EUG] JasonM
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Re: [Mac] Game won't start

Postby [EUG] JasonM » Fri 13 Jun 2014 12:48

Mac patch is live (and I checked on Lion, game started this time). Tell us if the issue is not corrected or if you encounter any new issue.

Warhead
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Re: [Mac] Game won't start

Postby Warhead » Fri 13 Jun 2014 15:28

Game starts, and i played against AI, play itself was ok.

But twice now in the menu everything freezes, and I'm unable to click on anything. Cursor moves around as per usual - just can't click anything.

So have to go back to desktop, quit or force quit game, and start over.

Warhead
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Re: [Mac] Game won't start

Postby Warhead » Sat 14 Jun 2014 00:57

Haven't had the freeze issue again, and played a few M-player games - everything seems to be smooth.
So far so good :)

theotheowi
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Re: [Mac] Game won't start

Postby theotheowi » Sat 14 Jun 2014 07:55

Same here. However hard i try, It says 'fatal error, cannot connect to steam client' I am using macbook air 10.9.3 (Intel HD Graphics 3000 384 MB) (1.8 GHz Intel Core i7).
I downloaded onto my mac steam and it wont start. PS I have a wine version of windows steam on my computer too. Is that affecting my mac version of steam? Please help. Bought the game for 30 US yesterday and downloaded it for a whole day, still cant play. Thank you and please help. Also if you could give me the support email of wargame red dragon it would be great. THX

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