Cannot connect to game servers (PLEASE HELP!!)

FilipStusak
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Cannot connect to game servers (PLEASE HELP!!)

Postby FilipStusak » Fri 17 Nov 2017 11:15

Hey,

I have a problem i just can't connect to game servers, it says server didn't responded in time.
Its not the update or something, i have this issue for about 2 months now.
- Tried reinstalling
- Tried verifying
- Tried turning Antivirus and Firewall off
+ i can't send a ticket on Eugen website because when i click send the page doesnt open and it gives me an erorr.

eug_begonia
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Re: Cannot connect to game servers (PLEASE HELP!!)

Postby eug_begonia » Fri 17 Nov 2017 11:46

Hi FilipStusak,

Could you please add the files of the game the file ConfigReseau.xml which is attached to this message into
ConfigReseau.rar
(189 Bytes) Downloaded 94 times
?
It should solve your issue.

About the error for the button, have you tried with another browser?

FilipStusak
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Re: Cannot connect to game servers (PLEASE HELP!!)

Postby FilipStusak » Fri 17 Nov 2017 12:37

Tried it, doesnt work.
Yes tried Opera, Chrome and Firefox.

Hamu72
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Re: Cannot connect to game servers (PLEASE HELP!!)

Postby Hamu72 » Tue 19 Dec 2017 22:45

eug_begonia wrote:Hi FilipStusak,

Could you please add the files of the game the file ConfigReseau.xml which is attached to this message into
ConfigReseau.rar
?
It should solve your issue.

About the error for the button, have you tried with another browser?

Hello

Where I need to copy this file?
(I can't connect to the server too...)

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Shifu
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Re: Cannot connect to game servers (PLEASE HELP!!)

Postby Shifu » Thu 21 Dec 2017 16:48

I'm currently running short on time. Hence, it takes some time until I respond. In urgent cases, consider contacting another mod.
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Hamu72
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Re: Cannot connect to game servers (PLEASE HELP!!)

Postby Hamu72 » Wed 10 Jan 2018 21:05

Thank you, its working!

FilipStusak
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Re: Cannot connect to game servers (PLEASE HELP!!)

Postby FilipStusak » Tue 16 Jan 2018 12:35

Still nothing and i cant even send a ticket to support. The page doesnt work for me.

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Shifu
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Re: Cannot connect to game servers (PLEASE HELP!!)

Postby Shifu » Wed 17 Jan 2018 17:36

You should be able to contact the support via email to eugsupport[at]eugen.fr
I'm currently running short on time. Hence, it takes some time until I respond. In urgent cases, consider contacting another mod.
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