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Black screen

Posted: Wed 27 Mar 2019 21:43
by mingjinq
I can't play this game when I bought a new laptop.
The game only can run in default graphic setting. When I change any graphic setting, even just DX9 to DX11 the game just crash and only show black screen.
I already try wargameEE, wargameAB, wargameRD, All the same problem. But Steel Division doesn't have this problem, it can change any graphic setting.

Please help! :cry:

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System Information
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Time of this report: 3/28/2019, 03:27:51
Machine name: HAZUKI-GP63
Machine Id: {2E8EC3D1-137E-4030-87A0-532791438EE4}
Operating System: Windows 10 專業版 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)
Language: Chinese (Traditional) (Regional Setting: Chinese (Traditional))
System Manufacturer: Micro-Star International Co., Ltd.
System Model: GP63 Leopard 8RE
BIOS: E16P5IMS.10D (type: UEFI)
Processor: Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz (12 CPUs), ~2.2GHz
Memory: 16384MB RAM
Available OS Memory: 16230MB RAM
Page File: 10013MB used, 19528MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DxDiag Version: 10.00.17763.0001 64bit Unicode

Re: Black screen

Posted: Sun 23 Jun 2019 00:35
by Shifu