PLEASE REPORT BUGS IN THE OTHER THREAD:

glock40c
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Re: PLEASE REPORT BUGS IN THE OTHER THREAD:

Postby glock40c » Thu 3 Sep 2015 23:40

Hi
I'm having trouble with all units voice, when I click them they sound low or they just don't say nothing at all. I have fix the settings but it dosent to work and I also reinstall the game. when I record my games and view the video the units sound perfectly but not when I am playing, please help.

Deathmonolith
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Re: PLEASE REPORT BUGS IN THE OTHER THREAD:

Postby Deathmonolith » Fri 4 Sep 2015 10:31

Hello glock40c,

We'll need a few things : A DxDiag, if your sound drivers are up to date and a screenshot of your sound option pannel please.

How to make a DxDiag, you say ? Here are the steps :

1. Press the keys WINDOWS (bottom left) and R.
2. Type DXDIAG and click the button OK from the Run window.


A diagnosis will be executed then. After it's done, click on "Save all information" and save the DxDiag as text file (.txt). then compress the text file and send it to us

Cheers,

EugSupport.
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glock40c
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Re: PLEASE REPORT BUGS IN THE OTHER THREAD:

Postby glock40c » Sat 5 Sep 2015 06:08

How do you want me to send the file? private message?

Deathmonolith
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Re: PLEASE REPORT BUGS IN THE OTHER THREAD:

Postby Deathmonolith » Tue 8 Sep 2015 11:41

Hello glock,

You can send them to me directly via PM or link them in your next message, both are equally efficient.

Cheers,

EugSupport.
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Deathmonolith
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Re: PLEASE REPORT BUGS IN THE OTHER THREAD:

Postby Deathmonolith » Thu 17 Sep 2015 15:21

If you can we'd also like your Option.ini, located here : (Hard drive in which the game is intstalled ==> Users ==> The user profile you used while playing ==> Saved Games ==> EugenSystems ==> ActOfAgression.)
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