4v4 crashed again for everyone in the game

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Araton
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4v4 crashed again for everyone in the game

Postby Araton » Tue 8 Sep 2015 21:09

it crashed mid game....
memory dump inside the attachment
Attachments
actofaggression_770543_crash_2015_9_8T19_4_22C0.zip
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TheRev
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Re: 4v4 crashed again for everyone in the game

Postby TheRev » Wed 9 Sep 2015 08:17

This happens to us all to often, usually after the first player surrenders.

Deathmonolith
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Re: 4v4 crashed again for everyone in the game

Postby Deathmonolith » Wed 9 Sep 2015 10:50

Hello Araton !

In order to find and eradicate the problem, i'll need two datas from you : A.mdmp and a DxDiag

Mdmp :
Those files are located in the same directory as Act of Agression.exe (%your steam path%\SteamApps\common\ActofAgression) and have the .mdmp extension (exemple actofagression2_2040533_crash_2013_5_25T1_7_43C0.mdmp).

DxDiag :
1. Press the keys WINDOWS (bottom left) and R.
2. Type DXDIAG and click the button OK from the Run window.

A diagnosis will be executed then. After it's done, click on "Save all information" and save the DxDiag as text file (.txt).

Do not forget to compress it in a .rar or .zip file, and send it to us here.

Thank you for your feedbacks and support,

EugSupport
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Araton
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Re: 4v4 crashed again for everyone in the game

Postby Araton » Wed 23 Sep 2015 13:54

Deathmonolith wrote:Hello Araton !

In order to find and eradicate the problem, i'll need two datas from you : A.mdmp and a DxDiag

Mdmp :
Those files are located in the same directory as Act of Agression.exe (%your steam path%\SteamApps\common\ActofAgression) and have the .mdmp extension (exemple actofagression2_2040533_crash_2013_5_25T1_7_43C0.mdmp).

DxDiag :
1. Press the keys WINDOWS (bottom left) and R.
2. Type DXDIAG and click the button OK from the Run window.

A diagnosis will be executed then. After it's done, click on "Save all information" and save the DxDiag as text file (.txt).

Do not forget to compress it in a .rar or .zip file, and send it to us here.

Thank you for your feedbacks and support,

EugSupport


You can find my DXDiag in this post:
viewtopic.php?f=195&t=55421&p=871533#p871533

Deathmonolith
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Joined: Wed 2 Sep 2015 13:06
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Re: 4v4 crashed again for everyone in the game

Postby Deathmonolith » Thu 24 Sep 2015 10:16

Thank you, it seems the bug is fixed for a little while now. It was caused by a warehouse (LEM, Outpost, ect...) sold or destroyed as a harvester was still inside.

Thanks for your support,

EugSupport.
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Araton
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Joined: Thu 9 Jul 2015 16:48
Location: Vienna, Austria
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Re: 4v4 crashed again for everyone in the game

Postby Araton » Thu 24 Sep 2015 12:27

Deathmonolith wrote:Thank you, it seems the bug is fixed for a little while now. It was caused by a warehouse (LEM, Outpost, ect...) sold or destroyed as a harvester was still inside.

Thanks for your support,

EugSupport.


Nice! I thank you too kind sir!

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