ID and Password incorrect - email submit not working

Chexander
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ID and Password incorrect - email submit not working

Postby Chexander » Sat 11 Feb 2012 05:11

just bought the game off of steam. After downloading I registered the game with code I was given, I input my ID and password and email. When I try to log in I keep getting a message saying my ID or Password is incorrect. I tried submitting a password reset but I never get the email. What should I do?

Chexander
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Joined: Sat 11 Feb 2012 04:58
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Re: ID and Password incorrect - email submit not working

Postby Chexander » Sat 11 Feb 2012 05:28

duh... spam folder.

I am all set, leaving the post here in case another user makes the same mistake.

ElDoucheMcGrivis
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Re: ID and Password incorrect - email submit not working

Postby ElDoucheMcGrivis » Sat 11 Feb 2012 08:12

Actually I am having a similar problem. It will not let me log in at all. Somehow I must have typed in my Login name wrong, which shouldn't be a problem, but I have not received the conformation email to verify my info. :(

Gal Marcel Bigeard
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Re: ID and Password incorrect - email submit not working

Postby Gal Marcel Bigeard » Sat 11 Feb 2012 08:19

Hi Chexander and ElDoucheMcGrivis,

Please send me as much detailed info at this email address contact@eugensystems.com.
We will find a solution on Monday.

Best,

EUGEN TEAM
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