"the server hasn't responded in time"

SoundsMadness
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"the server hasn't responded in time"

Postby SoundsMadness » Fri 27 Dec 2013 17:59

So I just installed this game overnight, my first issue was it wasn't letting me make my account.
On the Account Creation screen, it would look like it was trying to make my account, but it all of the sudden stopped loading and didn't even say anything was wrong.
I had to have my brother go on his computer, on his copy of the game and make an account for me.
My second issue is that it will not let me connect to the login servers. It keeps telling me "The server hasn't responded in time" and will not connect.
I'd hate to have to say that I wasted money on something I can't even play. :L
Last edited by Shifu on Fri 27 Dec 2013 21:22, edited 1 time in total.
Reason: removed bold

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Shifu
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Re: "the server hasn't responded in time"

Postby Shifu » Fri 27 Dec 2013 21:22

Verify the cache, ensure that your firewall is not blocking the game.

krtek83
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Re: "the server hasn't responded in time"

Postby krtek83 » Sat 4 Jan 2014 12:21

I reported it as well. reinstall the game did not help, the firewall is turned off. Please help

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Shifu
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Re: "the server hasn't responded in time"

Postby Shifu » Tue 7 Jan 2014 15:50

Do you have the exact same problem? What about the port 27015?

krtek83
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Re: "the server hasn't responded in time"

Postby krtek83 » Thu 9 Jan 2014 19:05

So after working with a provider, I found the reason. The connection is on port 10000, but he blocks the provider, due to abuse of the virus Dumaru.Y
Basic communication game is on port 27017

You can not change the port somehow? The provider does not intend to release my port 10000 so I can log on to the server. :cry:

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