Wargame: European Escalation bad activation key?

Nikoladiv
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Wargame: European Escalation bad activation key?

Postby Nikoladiv » Thu 14 Aug 2014 16:37

As the title says. I bought the game and activated it on Steam. Then every time I play it, the window appers that I need to activate a second key, which is written on the window. I copy it and, when I click link account and enter my info and key, it says bad key. What should I do?

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Shifu
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Re: Wargame: European Escalation bad activation key?

Postby Shifu » Fri 15 Aug 2014 00:14

Your Steam activation key is not the CD-key. You can find the CD-key in Steam -> left-click Wargame -> look to the right: hit "product key" -> "copy to clipboard" -> "control"+"v" to paste the key in the game.
If that doesn't solve the problem, mail to eugsupport[at]eugen.fr
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Nikoladiv
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Re: Wargame: European Escalation bad activation key?

Postby Nikoladiv » Sat 16 Aug 2014 20:47

No, you didn't understand me. I right click on the game and copy the key to clipboard, but I do not know where to enter it. I try link account but it says bad key.

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Re: Wargame: European Escalation bad activation key?

Postby Shifu » Sun 17 Aug 2014 22:11

Hit "New account" below link account. A window pops up where you have to enter your login name (which you will be using from now on to log in to the multiplayer part of the game, an e-mail so you can reset your password, a password, a nickname (which can be changed at any point and is displayed ingame) and your CD key).
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Re: Wargame: European Escalation bad activation key?

Postby Nikoladiv » Wed 11 Feb 2015 13:45

I am very sorry for an very very very late answer. I again tried that and it says CD key already in use, even if I didn't ever used/activated it.

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Re: Wargame: European Escalation bad activation key?

Postby Shifu » Wed 11 Feb 2015 17:08

Please mail to eugsupport@eugen.fr - they deal with this problem.
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Re: Wargame: European Escalation bad activation key?

Postby Druz » Sat 22 Apr 2017 20:14

Shifu wrote:Please mail to eugsupport@eugen.fr - they deal with this problem.

I'm having the same exact issue and I've emailed them four times over the past two weeks, still no response. I've even went as far as to send an email in French.

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Re: Wargame: European Escalation bad activation key?

Postby Shifu » Thu 27 Apr 2017 21:58

I've internally passed this to an Eugen systems member.

Can you tell me from which domain your email came (@gmail.com .. @hotmail.com or whatever) because some providers seem to mark Eugen's emails as spam and drop them.
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