forgot password: game says "unable to send email"

[stefano]

Hello,
I am trying to play this game after five years purchasing the game.
My son bought another copy and we would like to play together. The newly bought copy is working without issues.
I forgot my game password and when I try to reset it, I am unable to get email since a message appears, saying
"email cannot be sent". May you please reset my password and send me an email when done?
My account name is stefanov and my email is stefano (dot) veneziano [at] cern (dot) ch..
Many thanks
Stefano

[Shifu]

Hello,

please contact support at https://www.eugensystems.com/contact-our-support/