Wargame AirLand Battle is lost

Ilyushkius
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Wargame AirLand Battle is lost

Postby Ilyushkius » Fri 12 Aug 2016 11:47

At that time, when I needed to tie the Red Dragon to the account, I happily forgot password and changed it (the account has been created in ALB). However, after changing the password and activation RD, in the ALB: Image
I tried to enter the key again, but: Image
In general, it so happened that I "lost" Wargame ALB , it is very unpleasant. I would like to know, uh, how do I recover possession of the second part? It is worth noting that EE is ok.
Sorry for my English

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[EUG]MadMat
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Re: Wargame AirLand Battle is lost

Postby [EUG]MadMat » Fri 12 Aug 2016 12:02

Hi,

If you have a problem with your login, you have to contact the email support directly at :

eugsupport@eugen.fr

Please make sure to give us your login, your account email and a screenshot of the CD-key of your game.

It will be my pleasure then to help you with your problem !

Thanks.

Ilyushkius
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Re: Wargame AirLand Battle is lost

Postby Ilyushkius » Fri 12 Aug 2016 12:56

Thank you for your answer.

Ilyushkius
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Re: Wargame AirLand Battle is lost

Postby Ilyushkius » Sun 14 Aug 2016 11:05

[EUG]MadMat wrote:Hi,

If you have a problem with your login, you have to contact the email support directly at :

eugsupport@eugen.fr

Please make sure to give us your login, your account email and a screenshot of the CD-key of your game.

It will be my pleasure then to help you with your problem !

Thanks.


Hi, I did as you said, but I got no response and nothing has changed.

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orcbuster
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Re: Wargame AirLand Battle is lost

Postby orcbuster » Sun 14 Aug 2016 17:45

Ilyushkius wrote:
[EUG]MadMat wrote:Hi,

If you have a problem with your login, you have to contact the email support directly at :

eugsupport@eugen.fr

Please make sure to give us your login, your account email and a screenshot of the CD-key of your game.

It will be my pleasure then to help you with your problem !

Thanks.


Hi, I did as you said, but I got no response and nothing has changed.


Still weekend.
Image
Viker for ingen!

Ilyushkius
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Posts: 5
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Location: Russia, Oryol.
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Re: Wargame AirLand Battle is lost

Postby Ilyushkius » Sun 14 Aug 2016 20:21

orcbuster wrote:
Ilyushkius wrote:
[EUG]MadMat wrote:Hi,

If you have a problem with your login, you have to contact the email support directly at :

eugsupport@eugen.fr

Please make sure to give us your login, your account email and a screenshot of the CD-key of your game.

It will be my pleasure then to help you with your problem !

Thanks.


Hi, I did as you said, but I got no response and nothing has changed.


Still weekend.

I thought about it. I hope my problem can be solved.

Ilyushkius
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Posts: 5
Joined: Thu 11 Aug 2016 22:41
Location: Russia, Oryol.
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Re: Wargame AirLand Battle is lost

Postby Ilyushkius » Sun 21 Aug 2016 10:05

Thank you very much for your reply! I re-entered the key, my problem is solved.

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