Cannot login

hector
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Cannot login

Postby hector » Thu 23 Feb 2012 15:39

Been playing the beta fine, after steam downloaded the full game it says my i.d and password are incorrect. I can't create a new account either because it says my cd key is already in use.

[Eug]Stof
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Re: Cannot login

Postby [Eug]Stof » Thu 23 Feb 2012 15:41

Did you try the "I lost my password" option in the game and made sure the email wasn't found in your spam box?

hector
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Re: Cannot login

Postby hector » Thu 23 Feb 2012 15:44

yes i tried that but it wont accept the username so it wont send an email

Tuco
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Re: Cannot login

Postby Tuco » Thu 23 Feb 2012 15:46

Hi,
A confusion could be done with the account name and the pseudo.
To log in, please use your account name.
if this doesn't work, I'd suggest to use the account lost functions.

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hector
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Re: Cannot login

Postby hector » Thu 23 Feb 2012 15:50

Its the same login and password ive been using all week for the beta.

Whats the account lost function? I only see option for password change or lost password. I dont see an option for the account

[Eug]Stof
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Re: Cannot login

Postby [Eug]Stof » Thu 23 Feb 2012 15:50

hector wrote:yes i tried that but it wont accept the username so it wont send an email

Ah yeah, this could be a problem. Let me check that quickly and I'll recontact you in private.

Edit: Ok, I checked. Send me in private the email and login you used (or the ones you think you used) to create the account please.

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wowlookatme
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Re: Cannot login

Postby wowlookatme » Thu 23 Feb 2012 15:52

having same exact problem

Major
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Re: Cannot login

Postby Major » Thu 23 Feb 2012 17:26

You fixed now OP? I am up and running now, just tried logging in again and i could. Maybe it was some kind of server issue as a lot of people seem to have been disconnecting and such.

alpah
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Re: Cannot login

Postby alpah » Thu 23 Feb 2012 17:45

I am still unable to login and i am quite sure i am using the right login details
please help with this

Mingbat
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Re: Cannot login

Postby Mingbat » Thu 23 Feb 2012 19:49

I also have this problem.

My login is now showing as not valid when I try and retrieve my password so that doesn't work, and I can't register a new account as it says my key is in use....GRRRR.

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