Game wont launch

mcbleakbleak
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Game wont launch

Postby mcbleakbleak » Mon 4 Dec 2017 03:00

Ive had wargame ALB for 5 years...always enjoyed it... but now it wont launch... or red dragon... whats the deal.... no error no nothing... just says launching and then after 1 second closes... please fix

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Shifu
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Re: Game wont launch

Postby Shifu » Mon 4 Dec 2017 19:48

I'm currently running short on time. Hence, it takes some time until I respond. In urgent cases, consider contacting another mod.
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Ian87
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Re: Game wont launch

Postby Ian87 » Tue 30 Jan 2018 12:10

Good morning,
it just happened to me as well!

unfortunately after installing mac ios 10.13.02 both games (EE and AirLand Battle) don't even start after the initial credits.
Is there any patch available?

Tks
IAN

Also, how do I create a dx.dialog txt file on Mac in order to contact Eugen support team?

Tks again

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Shifu
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Re: Game wont launch

Postby Shifu » Wed 31 Jan 2018 18:13

Ian87 wrote:Good morning,
it just happened to me as well!

unfortunately after installing mac ios 10.13.02 both games (EE and AirLand Battle) don't even start after the initial credits.
Is there any patch available?

Tks
IAN

Also, how do I create a dx.dialog txt file on Mac in order to contact Eugen support team?

Tks again
Hello and welcome on the forums!
Patches are automatically download (unless you have the AppStore version, I don't know how that one works, but suppose the AppStore is responsible for keeping the game updated).

As a Mac user, you cannot provide a DxDiag. You can provide Steam's System Information (I'd recommend that, so Eugen can troubleshoot the issue) or attach an empty text file. Note, instead of posting the information here, paste it into a text document and attach this document
I'm currently running short on time. Hence, it takes some time until I respond. In urgent cases, consider contacting another mod.
Forum rules | A Forum's guide. | Tech Support Posting instructions & Tech FAQ

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